For such a small island we seem to have a lot of dead fish.
That blank facial expression accompanied with the silence that permeates the whole service industry -- you know what I am talking about -- that drives us all mad.
Zero knowledge = no help
Wait staff in Singapore seem to have a perpetual inability to convey any information about the dishes listed on their own restaurant menu.
Maybe this is because that would require communication which, strangely, doesn?t seem to be a common strength in the service industry. Remind me again why is it that we are paying that additional service charge?
Source: http://rss.cnngo.com/~r/cnngo/~3/XXmPVw803Wo/aimee-chan-customer-service-singapore-whats-583654
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